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We have a few collections that are synced from Confluence. Is it possible to send KA’s on those? I don’t see the option on the card but wasn’t sure if there was a setting I had to enable somewhere. We’ve had success with getting buy-in for Guru by allowing folks to sync their Confluence space first so being able to use all the features might help with adoption. 

I’m trying to see how many views a card got per day since it was created. Is there a way to do that?  I don’t need the “last 30” or “since edited” - I’m looking for a per day (or even week) of views a card received.  Is there something I can export that would have it? 

We are sharing cards with public links that have multi-page PDFs embedded in the card. However, on mobile, only the first page of the PDF is visible.There is no way to scroll to the the other pages Editing the card to make the iframe big enough to see all the pages does not work - only the first page is visibleAny one figure out a workaround for this?  Or @Guru do you have this as a bug to fix?

I’d like to add markers within the main text of a card that point to footnotes at the bottom of the card.Is this possible?

Hello, I am trying to add a guru user to a user group with the API. I am following this verified documentation but cannot figure out the format of the data to post.I have tried {“emails”: guru_user_email} without success. Are there additional details on this endpoint? Many thanks,Rodolphe

Is there any way to measure which card templates are being used most to create cards?  

In a recent Deep Dive, we had the chance to learn from @Lindsey Hart , Coach Project Manager at Noom. She shared Noom’s journey optimizing and maintaining they way they structure content in Guru for their end users—no small feat considering their Guru instance has 3,500+ users and over 10,000+ Guru Cards!  How Noom uses Guru: Guru supported Noom through rapid growth and the hiring of 1,000+ Health Coaches Noom’s coaches use Slack for internal communication and leverage the Guru bot to save answers to repeat questions. Guru stores all of their onboarding, process, and product information Read more about Noom’s journey with Guru in this case study

How Wealthsimple mapped their Guru knowledge 🗺️ In a recent Deep Dive, we had the chance to learn from @Jag Gill , Senior Specialist, Training & QA at Wealthsimple. He shared how he navigated mapping knowledge into Guru during implementation. Dive into Jag’s journey, and ask him questions below!  How Wealthsimple uses Guru:  Guru is the first resource new Customer Experience Associates use at Wealthsimple use when looking for a solution to a client’s problem Guru is integ

Is it on the roadmap to provide a way to manage redline workflow from within Guru?

I tried going the Zapier route to automatically invite new users to Guru but am not able to filter for those that only join my team in the org. Does everyone else just manually invite, or do you use other methods? Thanks,Alice

Curious if any folks have leveraged or are thinking about leveraging Guru Analytics data in their team or employee performance reviews? 🤔As a people manager at Guru I’ve used the following metrics as discussion points for my teams’ reviews ands its been really cool to see these numbers evolve and change over time. They are also great metrics to track for individual goal setting. # of New Cards created -- are they actively contributing to the KB? (I use the Author filter and date filter in the Card Manager to see this in a specified time frame) Trust Score of Cards they Verify - are they keeping things up to date? (I use Verifier filter in Card manager to get Card Count and then filter for Verification state to get # trusted vs. # unverified) Top Cards Viewed - what is their go-to knowledge? Do they need more training on X topic? (I use the User Dri

How do I place an image NEXT to text

Im new to guru and I am trying to build out a dashboard on Airtable. Can I get any reports from guru and connect it to Airtable? 

Hi everyone,I‘m looking for some ideas on how some organizations managed to promote and make a use of the ask an expert function in Guru? We’re trying to promote it to make sure that the creation of knowledge is trackable and easier for our teams. But we often hear a valid point that when you’re asking in Guru, you can either ask a specific person or the entire collection which may be tens of people. It’s intimidating to ask one person if you’re not sure who to ask and there’s lack of accountability if you ask 20 people.Does anyone have any use story of how to motivate people to use the Ask an Expert function? For example more granular user groups? But with that comes the question of sustainability and maintenance. Thanks for nay idea. Will be SUPER appreciated!

Hey Community - I need your help...We have the problem that no one in our whole company has administrator rights because my chef accidentally removed them.Can you please help me to create an admin?Thank you and best regards from Hamburg,Maren

Hi guys!! Whenever I change a card’s verifier into myself, the card gets verified automaticaly (even if it was unverified originally). We ran into problems because we changed the verifier for 30++ cards in Card Manager, and I reassigned some unverified cards to me so I can be the one to review. but then they got automatically verified. Since it was 30++ cards it’s hard to track which cards should be tagged as unverified. Is there a way to maintain the verification state when I assign a card to myself? 

Hi All-  new to Guru.  I created a card and didn’t realize that I had to change the verifier from myself to someone else.  I created the card and published it.   How can I go back in and Change the verifier without have to re-create the card?  It doesn’t seem to give the the option to do that, but I am sure I am just missing a step somewhere. ThanksTracy

I have a card that is set to public, and I can access the link directly without logging in. However, when I embed the same card into a webpage it asks me to login.How do I allow my clients to see this embedded card without creating an account? 

Hi Everyone  Molly from Guru’s Sales Engineering team here! Can you believe SPRING    is almost here?! With spring comes warm weather, mid-day walks, and …. CONFERENCES! Companies who host their own conferences have to keep their employees informed with information like:Location and time details of the event - Where do I need to be and when? Schedule of events - Who are our speakers and what will they be talking about? Talking points - What are some conversations I can spark up with attendees?

I am in a professional organization consisting of multiple separate owners.  We would like to interact with each other in Guru, but each have our own team members that are billed separately to each owner. Is this possible?   

I’d like to know if it posible to have feedback of the cards we’ve created. Thumbs up and down, exactly i want. I don’t know how many people saw that or if it is popular but to se if my content was complete, good, confusing etc. So Thumbs up and down that we see en many Q&A would be perfect. Tks

Hi team, can anybody tell me if there is an option  to add a survey ( such as the one you see here  ) in the Guru cards? 

Do I need special access to get analytics data? I can pull /stats but when I try to get /analytics, I receive a 403 response.

Hey everyone! Carlos from Guru Technical Support here I wanted to talk a little about getting started in Guru. Specifically how to avoid the paralysis that might arise from information living in too many systems.   Don’t freeze. Make the process a breeze with this three-step process: audit your information, identify the best organizational structure, and start leveraging content when you need it most. Map out where your knowledge currently lives. Jot down

Hi Guru Community -- Is it possible to automate Knowledge Alerts when new cards are created? Was not able to find a resource for this.