News and Updates

Good morning Guru Community! Welcome to Day 7 of 12 Days of Guru.  We’re officially in the second half of the 12 Days of Guru challenge. Countdown till we celebrate together at the Deep Dive on the 16th! Yesterday's Winner … Thank you so much for participating and sharing your knowledge gaps filled and funny searches of 2021! @Anastasia Rybalko @Amanda Labby  @Elizabeth Fugikawa @kelly @Ian Link @Shona

Good morning Guru Community! Welcome to Day 6 of 12 Days of Guru.  Can you believe we’re already halfway through?! It’s been amazing to see your participation and wins so far.  Yesterday's Winner … Thank you so much for participating and sharing your most popular Card of 2021! @Ian Link @Elizabeth Fugikawa @Amanda Labby @brookethebatman @Nina Frank @Niti Patel @Valerie Rend

Good morning Guru Community! Welcome to Day 5 of 12 Days of Guru.  Yesterday's Winner …  Thank you so much for participating and sharing your most popular Card of 2021! @Alex Avila  @Elizabeth Fugikawa @Shona Fenner @Ian Link @Katelyn Do @Anastasia Rybalko @Amanda Labby @Valerie Renda 

Good morning Guru Community! Welcome to Day 4 of 12 Days of Guru.  Yesterday's Winner … Thank you so much for participating and sharing your # of Card views! @Ian Link @brookethebatman @Alex Avila @Valerie Renda @Nina Frank @Anastasia Rybalko @Shona Fenner @Katelyn Do @Elizabeth Fugikawa   You were all entered in our daily drawing. The winner from Day 3 is …. @brookethebatman

Good morning Guru Community! Welcome to Day 3 of 12 Days of Guru.  Yesterday's Winner … Thank you so much for participating and sharing your trust score trends @Sarah W  @brookethebatman @Amanda Labby @Elizabeth Fugikawa @Katelyn Do @Shona Fenner @Anastasia Rybalko @Valerie Renda @Ian Link @Nina Frank @kelly @Alex Avila

Good morning Guru Community! Today is a special day. We’re officially introducing the first-ever 12 Days of Guru! Starting today until our Holiday Deep Dive on December 16th, we'll be dropping a series of tips in the Guru Community to help you recognize your 2021 impact with Guru. Participants will have the chance to win prizes daily by measuring the Guru metric of the day and sharing your findings in the thread.  By the end of the 12 Days, you’ll have all the information you’ll need to complete a Year in Review Card or PDF you can share with your team. 

Join us for a fun evening all about you, our customers! On Tuesday, December 7th, Guru will be hosting an informal event at The Rustic Tap in Austin, Texas from 6:30pm to 8pm. Come on down! Meet and mingle with our CEO and CFO, plus your fellow Guru customers, over complimentary drinks and appetizers. Live music starts at 7pm. Chat it up with Rick Nucci, our CEO and the founder of Guru, Dennis Sevilla, our CFO,  Hillary Curran, our Director of Customer Experience, and Cassie Haughey, one of our Customer Success Managers based here in Austin.Sign u

Happy Thanksgiving Guru Community! We are so grateful for you and wish you all a great holiday with your friends, family, pets, and ~ powered off ~ laptops.If you’re sourcing some last minute recipe inspiration, jump into this thread! What is your favorite Thanksgiving dish? Share below, and check out one of Guru’s brand designers signature Pumpkin Chai Cake recipe while you’re at it :) Have a great weekend!

Happy Friday Guru Community! If you could describe your week in word, what would it be?  Special shoutout to:@Sarah W @kelly  and @Nina Frank , who shared their approach at Thursday’s Guru Deep Dive. This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer!@Senya Rahmil @Roger Chou @David Laffitte @Cris Ewing @Loren Rothman 

Hey everyone! This week at the Guru Deep Dive, we learned tips and tricks for increasing Guru adoption. Shoutout to our customer speakers @Sarah W  @kelly and @Nina Frank for sharing their experiences at YNAB, Ceros, and Hopin! During this Deep Dive (0-18:00), we covered how you can close your Guru adoption GAP:  Gather. Make sure Guru is the #1 place to go for knowledge, and that your team can access what they need, within their workflows. Assemble. Embrace the saying “Better together”— find insights and change behavior by analyzing group patterns and creating accountability.

Happy Friday Guru Community! Checking in, how was your week? Vote in the poll and drop a meme or a gif to sum up your week and the progress you made on your knowledge goals below!  Special shoutout to:This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer!@Grace Taylor @Chris Aleman @Michael Castillo @kelly @Kristin Fretz @I

Happy Friday Guru Community! On a scale of scary → serene seasonal vibes, how was your week? Drop a fall-related meme or a gif to sum up your week and the progress you made on your knowledge goals below.   Special shoutout to:This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer! @Lindsey Hart  @Siobhan Hyser  @Chris Aleman @Evan Daily @Ben Sykes @Ali Berman 

Happy Friday Guru Community! Checking in, how was your week? Drop a meme or a gif to sum up your week and the progress you made on your knowledge goals below.  Special shoutout to:@Grace Taylor  and @Deborah Sanderfur , who shared their stories at the Guru Deep Dive on Knowledge Councils this week! Watch the recap: This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer!@Caspar Hübinger @Gregory Williamso

Hey y’all! Today we dove into creating and engaging knowledge councils. Shoutout to our panelists @Grace Taylor and @Deborah Sanderfur for sharing their experiences! A knowledge council is a group of representatives from each of the departments or teams that are using Guru, who meet regularly to collaborate, share best practices, and maintain Guru at the highest level to ensure it's serving the needs of each and every department. At the beginning of the Deep Dive (0-18:00), we walked through how to:  Identify stakeholders to join your knowledge council. Develop your Guru goals and governance structure to set maintenance expectatio

Happy Friday Guru Community! It’s worth celebrating the progress you’ve made this week on Guru. Vote in the poll! Whether it’s big or small, drop more details about your wins below! Also, special shoutout to:This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer!@Grace Taylor  @Ewan Farry @Paulina Lipinska @Crystal Horn @Ali Berman @kelly @Allie Sokoloff @Joaquin Felix

Happy Friday Guru Community! It’s worth celebrating the progress you’ve made this week on Guru. Whether it’s big or small, drop your wins below! Also, special shoutout to:@Siobhan Hyser , who earned the visionary badge this week!This week’s top leaderboard users who’ve done a great job of asking questions, answering questions, dropping product feedback, and exploring what the community has to offer!@Ian Link @Jonathan Butler @Charshy Nash @James Andrewartha @Renee Osgood @Ben Sykes

Hey everyone, happy Friday! It’s time to celebrate the end of another week, and progress towards your goals! What have been your wins this week when it comes to knowledge management and Guru? Could be an increased trust score, adoption rate, a new integration you set up— whatever comes to mind, it’s worth taking the time to recognize the impact of your work! Share your wins below  

Hey everyone! Fall is officially here! What have been your wins this week when it comes to knowledge management and Guru? What are you working towards this quarter? Increasing yoru trust score and adoption rates? Redoing your tagging structure? Celebrate your progress below!  Shoutout to @Radhika Parashar  @David Parle @Joaquin Felix Dalla Via  and @Julia Soffa  whose progress inspired many during this weeks Deep Dive on knowledge hires! Tagging some of our most active community members this week! Would love to hear the latest :) @Joan Alcances @Sarah W 

Hey y’all, happy Friday! Checking in, what have been your wins this week when it comes to knowledge management and Guru? Could be an increased trust score, adoption rate, a new integration you set up— whatever comes to mind, it’s worth taking the time to recognize the impact of your work! Share below  Tagging some folks I haven’t touched base with in awhile - I hope you are all doing well! Would love to hear the latest :) @Laquize Bassey @kelly @Charles Derupe @John McKoll - he/him @Deborah Sanderfur @Zev Zoldan @Sarah W

Hey everyone! This thread is for all the knewbies who recently joined our Guru Community. WELCOME. We’re thrilled that you’re here with us! @Marion Jensen @Julie Black @Jeremy Hunter @Brian Anderson @Ken Gee @Anne Neif @Hanna Hamrahian @Andy Miller @Tantan @Dan Laparra @Alejandro Bergereau @Ewan Farry @John Doccola @Britt Fetterhoff @Grant Lehman

Hey y’all! Today we dove into automated Guru workflows. Shoutout to our speakers for sharing examples! @Mary Houston @Kristin Fretz  @Hassan Muhammad and Ewan Farry Common challenges around this topic include:   Context-switching between workspaces takes time Process management has gotten a lot more complicated in a remote/hybrid working world It’s hard to find time to unpack insights about how team members are using Guru  Tips for automating a workflow: Define your challenge.

What do you think about this new community platform in comparison to our Slack community?Happy Monday  Thanks so much for all of the feedback so far, please keep it coming! To kick off week two of our early access period, I'd love to hear your thoughts on our plan to phase out the Slack community in the near future. Here's some important context:We're on the free version of Slack, and as such message history gets wiped out frequently because we've far exceeded the messaging cap. This means there is no searchable history of all of the rich knowledge sharing that happens over time. Note: this is just one drawback to maintaining our community on Slack; it's an amazing tool for internal collaboration, but even Slack has said very clearly that it's not built for communities like ours. We believe the best ex